Our translation quality charter

Through our on-line quotation, we provide you with a proposal for translating all types of documents into all languages, on time and with the assurance of optimal quality. This is why to ensure your satisfaction we make the following 9 commitments:

• Your translation request will be given immediate consideration
• You will receive your quotation within two hours of your request
• The service will be completely defined in our quotation (price, deadline)
• A single project manager will be in touch with you throughout the process
• Your translation will be assigned to a specialized translator who only translates into his or her native language
• The translation will be proofread by professional translators/proofreaders
• The translation will be produced and delivered on time
• Billing will be clear and itemized
• Business secret will be systematically protected